Experience working with business users to gather requirements
Experience using RoboHelp
Experience using Word and Microsoft business suite to create and maintain SDLC and project documentation
Strong written and verbal communication skills
Ability to work independently and as a team player
Ability to manage changing priorities and tight deadlines
Creates and maintains clear, concise, and accurate documentation for technical applications directed toward technical and non-technical users.
Translates business specifications into user documentation.
Plans, writes, and maintains systems and user support documentation efforts, including online help screen using RoboHelp.